The Control Gap: Is your fleet as in control as you think?
Benchmarks from 250 UK fleet, finance and procurement leaders on fraud, spend and proof.
More than nine in ten UK fleet leaders (93%) are confident they’d quickly spot fraud. Only 41% say their payments are under control. Almost half (48%) had expense claims they couldn’t fully verify in the past 12 months. See how your fleet compares.
What’s Inside
- How confidence compares with control, and why the gap runs deeper than fraud
- The numbers to benchmark against: unverified claims, audit and accuracy challenges, and the admin time fleets spend
- What fleets plan to do about it, including the move to open-loop payments, plus a checklist of what to ask a provider
Proof Points
- 48% had expense claims they couldn’t fully verify or reconcile in the past 12 months
- 34% each named accurate spend tracking, audit and compliance, and accurate reporting to finance as a top-three challenge
- About a month of working time a year (171 hours) goes on payment admin and reconciliation for the average fleet team
- 84% are exploring open-loop payments, open to them, moving towards them or already using them
Fill in the form now to get the benchmark report
Methodology:
Based on a Censuswide survey of 250 UK fleet managers, fleet directors, and finance or procurement leads with direct responsibility for fleet spend, conducted 16 to 23 September 2026.
